Legal
Privacy Policy
Last updated: February 2026
What we collect
When you complete our project questionnaire we store the answers you provide, including your name, email address, phone number if you give one, and the details about your business and project. We do not collect payment information through this website.
Why we collect it
We use your information for one purpose: to understand your project and reply with a recommendation, timeline and price. We do not sell your data, and we do not add you to marketing lists you did not ask for.
How it is stored
Submissions are stored in a private, access-controlled database. Only FKBL can read them, through an authenticated internal dashboard. Data is transmitted over encrypted connections.
How long we keep it
We keep enquiry data for as long as it is useful for our working relationship or record keeping. You can ask us to delete your submission at any time and we will do it.
Cookies and analytics
This website does not use advertising cookies or third-party tracking pixels. Any analytics we use are limited to aggregate, non-identifying performance measurement.
Your rights
You can request a copy of the information we hold about you, ask us to correct it, or ask us to erase it. Email us and we will handle it promptly.